If after booking an event you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost, provided this is notified in writing to BBI-TAITE at least eight (8) weeks before the course is scheduled to commence, and the alternative party agrees to full course attendance.
Cancellations more than eight (8) weeks before the event will be refunded 100% of the registration fee. Cancellations less than eight (8) weeks before the event will receive no refund, unless the substitution option (see above) is exercised.
Cancellations must be sent in writing to firstname.lastname@example.org.
BBI reserves the right to alter, amend or cancel all or any of the arrangements contained in the program. In the unlikely event that BBI must cancel an event, BBI does not accept responsibility for attendees’ transport or accommodation expenses.