Step 1

Check Blackboard’s browser requirements page

We recommend you use either Google Chrome or Mozilla Firefox.

If you experience an issue in one web browser (e.g. Chrome), please try the same action in a different browser (e.g. Firefox). If you experience the issue with both browsers contact


Check whether your web browser works well with your version of Blackboard Learn.

Blackboard Browser Support

Step 2

Run the Browser Checker


Use the link below to check if your web browser is properly configured to use Blackboard.

Blackboard Browser Checker

If you passed all the checks, you should be able to use all of the main features of Blackboard Learn.

If you see a red X and an “UNSUPPORTED” message, your web browser is not supported by Blackboard Learn.